Terms & Conditions

1. General

• By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
• CHAAND reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.

2. Products

We strive to display our products, colors, and details as accurately as possible. However, slight variations may occur due to:

• Natural characteristics of fabrics.
• Differences in screen settings and device displays.
• Handmade or artisanal processes.

Such variations are not considered defects.

3. Pricing

• All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• CHAAND reserves the right to modify prices at any time without prior notice.

4. Orders

Once an order is placed, you will receive an order confirmation via email or phone. CHAAND reserves the right to refuse or cancel any order due to:

• Product unavailability.
• Errors in pricing or product information.
• Suspected fraudulent activity.
• Incomplete customer information.

If payment has already been made for a canceled order, the amount will be refunded through the original payment method.

5. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location, courier services, public holidays, weather conditions, or unforeseen circumstances.

CHAAND shall not be held liable for delays caused by third-party logistics providers.

6. Returns & Exchanges

Returns and exchanges are governed by our Return & Exchange Policy available on the website.

• Items must be returned in their original condition, unused, unwashed, and with all tags attached.
• Customized, altered, or made-to-order products are not eligible for return unless received in a damaged or defective condition.

7. Product Care

• Customers are advised to follow the wash care instructions provided with each garment.
• CHAAND shall not be responsible for damage caused due to improper washing, ironing, drying, storage, or handling.

8. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Product designs
• Photographs
• Graphics
• Text
• Branding materials

is the exclusive property of CHAAND and may not be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

• CHAAND shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
• Our maximum liability shall be limited to the value of the product purchased.

10. Privacy

Any personal information collected through this website will be handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of information as described in the Privacy Policy.

By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.